Privacy Policy
Last updated: March 2025 · Maddybrain India Pvt Ltd
1. Introduction
Maddybrain India Pvt Ltd ("we", "us", "our") operates www.maddybrain.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal data: Name, email address, phone number, and delivery address when you place an order or contact us.
- Order and payment information: Order details, payment method (we do not store full card numbers; payment processing is handled by secure third-party gateways).
- Usage data: IP address, browser type, device information, and pages visited to improve our website and services.
3. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders.
- Communicate with you about orders, enquiries, and support.
- Send promotional communications (only if you have opted in).
- Improve our website, products, and customer experience.
- Comply with applicable laws and protect our rights.
4. Sharing and Disclosure
We do not sell your personal information. We may share your data with service providers (e.g. payment gateways, delivery partners, email services) only to the extent necessary to fulfil orders and operate our business. We require such parties to protect your information in line with this policy.
5. Data Security
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, or loss. Payment details are processed by PCI-DSS compliant payment gateways; we do not store full card numbers on our servers.
6. Your Rights
You may request access to, correction of, or deletion of your personal data, or withdraw consent where applicable, subject to legal limitations. To exercise these rights or for any privacy-related queries, contact us using the details below.
7. Contact Us
For privacy-related enquiries or to exercise your rights, contact us at:
- Email: support@maddybrain.com
- Phone: +91 94259-04889 | +91 98285-91889
- Address: Maddybrain India Pvt Ltd, Regd. Office: Flat G-2, Plot C-59, Radha Vihar, New Sanganer Road, Jaipur-302019. Outlet: Plot D-09, Mohan Marg, Near Vivek Vihar Metro Station Gate 2, Jaipur-302019.